The easiest way to order is to use our convenient online shopping cart software. All information submitted to us is secure and will never be seen by anyone outside of Roll Models. Alternatively, you may order using our Secure Internet Order Page. Orders sent in this manner are securely encrypted, sent to us and can not be viewed by anyone else.

MAIL ORDERS are also accepted, using Visa, MasterCard, American Express, Novus (Discover Card), Check or Money Order. A plain sheet of paper is acceptable if you do not have an order form. No COD's are accepted. All checks must be in US Dollars and drawn on a US bank.

PHONE ORDERS are accepted at 763-545-0399 using Visa, MasterCard, American Express and Discover. Please give the quantity of each item, manufacturer, item number and item description of each item ordered.

Telephone hours are Monday - Friday 9:30AM to 5:30PM United States Central Time. We are closed Saturday and Sunday. No collect calls are accepted.

VOICE MAIL is available. When we are closed or if we are out of the office or on another line, your call will be picked up within 3 or 4 rings. We encourage you to leave your order, always including a telephone number in case we have a question. If you have a question or inquiry, please call back or leave your name, telephone number and the best time that we can reach you. You have 3 minutes to leave your message and your credit card number is completely confidential on the system. Please be sure to spell your first and last names along with your complete address.

FAX ORDERS are accepted at 763-545-0899 using Visa, MasterCard and American Express. Always include your signature and phone number. This is a 24 hour number.

Back Orders are subject to a separate shipping charge.

Visa, MasterCard and American Express are accepted.

2015/2016 Postage & Handling Rates (effective December 1, 2008):

UNITED PARCEL SERVICE (UPS)
(CONTINENTAL US ONLY)
Under $50.00..........$7.00
Between $50.00 and $249.99..........$10.00
$250.00 and over......FREE

US POSTAL SERVICE
(CONTINENTAL US - APO, FPO, PO BOXES)
15% of Order
$7.00 Minimum Shipping Charge

HAWAII, ALASKA AND US TERRITORIES
15% of Order
$7.00 Minimum Shipping Charge

CANADA - MAIL ONLY:
Shipping will be charged at ACTUAL COST plus a nominal amount to cover packing, handling and customs processing.
To estimate shipping if paying by check (drawn on a US bank only!) or money-order: 25% of order with a $15.00 Minimum.

OTHER FOREIGN COUNTRIES - MAIL ONLY
Shipping will be charged at ACTUAL COST plus a nominal amount to cover packing, handling and customs processing.
To estimate shipping if paying by check (drawn on a US bank only!) or money-order: 40% of order with a $25.00 Minimum.

NOTE:
All shipments are now sent by air.
Certain products cannot be shipped overseas. Please call or e-mail for details.

Minnesota Residents add 6.875% Sales Tax.
Hennepin County (Minnesota) Residents add 7.275% Sales Tax.
No COD Shipments